Supervisors guide to solving employee performance problems

Details:
Format: PDF A4 size
Pages: 10

Contents:

  • Description of methodology and each of the 12 steps
  • Employee Performance Checklist
  • Performance Analysis Exercise
  • Model of Human Performance Flow Chart

All necessary materials are included for the supervisor to improve employee performance in her of his area.

Stand-alone module price: $6.99

Description

  • Pick any performance problem in your area concerning substandard performance, either with an individual employee or group of employees, apply this 12 step approach and improve it!
  • A concise, but highly effective resource, Successfully addressing poor employee performance describes a methodology to determine which solution to apply, to which defined problem, in order to solve employee poor performance.
  • Use it for situations involving an individual employee or a group of employees when performance is below what is expected and watch how you quickly identify and successfully tackle the real problem.
  • Develops a valuable problem solving skill base, usable throughout your career
  • Saves time and money by preventing unnecessary, ineffective and expensive training programs from being undertaken
  • Quick and easy to learn and apply

12 steps to a successful turnaround

  • The methodology will take you through the necessary steps when analyzing and solving poor performance, describing for you what to do for each of the steps.

Add to your problem solving tool set

  • Once you apply this methodology you will use it again and again when approaching problems of poor employee performance

Apply the Hawthorne Effect

  • Elton Mayo described it as the rewards you reap when you pay attention to people. The mere act of showing people that you're concerned about them usually spurs them to better job performance.

It may not be the employee

  • Don't be surprised if this performance analysis turns up factors outside the control of the worker. Addressing such factors usually has an immediate favorable impact on workers, such as improving productivity, improving commitment and trust.

Find the right solution

  • Most people don't like thinking about their problems. Instead, they modify their behavior to adapt to the problem situation, hence poor performance. Watch the effect on employees after you have done some analysis to define the real problem and determine the most appropriate solution. An hour or two of analysis can yield significant productivity improvements, that otherwise would have gone unnoticed.