Overview

Add value to your key business skills by making significant improvements in your workplace, with the supervisory guides contained in the Workplace Improvement Collection. Each of the five supervisory guides will fundamentally change the way you approach each of the subjects under review, whether it be

• Team building with the emphasis on improving performance
• Employee motivation
• Solving employee performance problems
• Evaluating and selectiing employees
• Measuring and improving productivity

No matter what type of organization you work in, the common sense approach, plus practical techniques contained in the Workplace Improvement Collection will significantly enhance your leadership and management when you are looking to transform your workplace.

Use these resources to work with through your people, to produce tangible results for your department and organization.

Guide to Team Building and Team Development

The guide will show you how to remove the organizational barriers that prevent employees working together and at the same time show you how to improve the performance of your department / organisation / process.

• Effective resource to achieve goal congruence
• Designed to be delivered by a non technical trainer
• Highly effective employee consultative process- you can re-purpose materials for other projects
• Methodology maximizes employee commitment
• Maximizes chances of successful outcome
• Outcomes achieved quickly
• Works at all levels in the organization

Details

Format: PDF
Pages:129

Contents:

• Introduction
• Preparatory work required
• Defining problems, opportunities and direction
• Looking for solutions and better ways
• Choosing a solution
• Installation of solution

Successful team building has far reaching ramifications in an organization. Improve the way team members interact and you improve their ability to solve problems. Better problem–solving means better efficiency in general. Increased efficiency tends to boost morale and productivity. It also helps to decrease stress, turnover and operating costs. And all of these improvements bolster the organizations public image. Once established an effective team becomes self perpetuating.

Guide to Employee Motivation

Managers, supervisors and SME owners will find the Guide to Employee Motivation, the Organizational Environment and Productivity an authoritative publication from which to review and revise the organizational environment.

Educators and students will find it a rich source of material from which to approach the subjects.

• Extensive list of references included at the end of each chapter
• Extensive and comprehensive set of checklists to transform jobs and workplaces, including job design pro forma

Details

Format: PDF
Pages: 115

Section 1:

• Overview of the development of management sciences from earliest times to the present and the search for productivity.

Section 2:

• Productivity.
• The three basic approaches to improving productivity
• Employee motivation theory and practice
• Employee rewards
• Managing and leading informal workgroups
• Better management by perception-the self-fulfilling prophecy
• How to design jobs to maximize employee motivation
• Developing a cohesive HR strategy
• Practical application of ergonomics in the workplace
• Practical application of good business communication practices

Free! Personal survey instrument

Maslows ’ hierarchy of needs personal survey instrument. Needs drive behaviour, so what needs level are you and your employees operating at?

Guide to Solving Employee Performance Problems

There are alternatives to transferring, terminating or re-training employees when you are faced with poor job performance.

This guide, Solving Employee Performance Problems, will enable you to succeed more when addressing poor employee performance by using a systematic approach when faced with substandard employee performance. The guide will take you through questions you need to answer in order to improve employee performance.

Includes Employee Performance Checklist, Quick Start Performance Exercise, Model of Human Performance Decision Chart

• Can be applied in any under performing employee situation
• Rewarding process when you turn under-achievers into star performers
• Employees respond when you tackle the real problem in a non judgmental way

Details: Format: PDF A4 size
Pages: 10

Contents:

• Description of methodology and each of the 12 steps
• Employee Performance Checklist
• Performance Analysis Exercise
• Employee Performance Flow Chart

All necessary materials are included for you to improve the handling of employee (non) performance in your area.

Guide to Employee Evaluation and Selection

The Guide to Employee Evaluation and Selection will provide you with an improved instrument and framework from which to make improvements in your evaluation and selection of your employees process. The more effective your selection, training and development programs are the easier it is for you to delegate, meet targets and achieve improved productivity.

Employees like to think and feel they are making progress and are developing. This instrument and framework makes it so much easier and discernable to all, to see that development / selection programs are effective and employees are making progress.

• Easy to deploy
• Incorporate existing data (i.e. job specifications) to compile job profiles onto radar charts
• Dimension jobs according to categories such as communication skills, technical skills, knowledge, personal impact, career ambitions, management skills, motivational drive, decision making etc.
• subdivide each further such as planning, organizing, delegation, control etc.
• Job profiles can be compiled for blue and white collar jobs
• Evaluate employees, or prospective employees against relevant job profiles using over 600 categorized questions entering data curves on job profile radar charts
• Provides a visual record for comparisons between employees
• Many other uses such as manpower planning, training and development programming etc.
• Ideal for SME's and managers wishing to develop her / his employees

Details:
Format: PDF A4 size
Pages: 35

Guide to Productivity and Productivity Improvement

Contents:

• What is productivity
• How to measure productivity using ratios
• What influences productivity
• How to measure efficiency and utilization
• Ways to improve productivity
• How to measure and improve clerical productivity
• Profit from productivity
• Setting up a productivity improvement program
• Where to start checklists plus ideas to make an initial impact

Description

The aim of this guide is to provide you with the basic tools, techniques and understanding of how to make a difference in your organization. Making a difference on a day-by-day basis means reducing the time it takes to do tasks.

There are opportunities to reduce work content in every workplace situation all of the time.

Who this guide is for

Managers, supervisors, and employees at any level who wish to make significant improvements in their workplaces. Armed with this guide you'll find plenty of opportunities to make improvements, then go about getting the improvements embedded as standard.

You will find the guide simple, practical and highly effective. It also provides a new outlet for your creativity and absorbing dimension to your job— a constant challenge to do things better!

Key Benefits

• Simple, practical and effective techniques to improve productivity
• Quick, easy to learn techniques to measure current productivity
• Measure and improve single resource productivity (SRP) ratios
• Easily measure and improve total resource productivity (TRP) ratio
• Trend SRPs ratios and TRP ratio over time to develop and maintain improvement culture
• Uniformly report results using a Productivity Index (PI) from a base starting point in time
• Concepts clearly and simply illustrated
• Includes learning objectives
• Applicable to any business organization
• Career long skill enhancement benefit, those that improve productivity go a long way in their chosen careers
• Quick start checklists will save money in your organization today, next year and beyond.

Contents

• Learn and define
  What is productivity. Production process. Service industries. How production is measured. Production v. productivity. How productivity is expressed. Importance of improving productivity.
• Measure productivity
  Importance of measurement before improvement. Single resource productivity (SRP) ratios - how they are expressed - how they are evaluated. Effect of changing inputs and outputs. Sources of standards. The Productivity Index. Total Resource Productivity (TRP) ratio - measuring overall productivity. Importance of using common bases.
• Factors that influence productivity
  Physical and psychological influences. Utilization of resources. Efficiency of resources. Work methods. Supervision. Motivation.
• Measure utilization and efficiency
  How to do activity sampling. How to do work sampling. Time study, rating, allowances and standard time (time study techniques required in certain circumstances.)
• Ways to improve productivity explained
  Methods analysis. Method improvement. Value analysis. Loss control. Overcoming resistance. Gaining cooperation.
• Measure and improve clerical productivity
• Principle of self management. Measuring clerical utilization. Time logs. Task measurement. Establishing standard times. Establishing workloads by departments and sections. Improving clerical productivity.
• Profit from productivity
  Short and long term investments. Return on assets managed. Productivity of fixed assets. Productivity of current assets. Role of productivity improvement. Every employee a finance manager.
• Setting up a productivity improvement program (PIP)
  Gaining management commitment. Selecting team leaders. Training the teams. Keeping it going.
• Quick start productivity improvement checklists
  Causes of poor productivity, areas for inspection (time, ideas, methods, supplies, machinery/ equipment, manpower, accidents, non cooperation, space) checklists. Human factors checklists.